FAQ

What appointment times are available?    The on-line scheduler is a service for advance planners (1 day to 4 weeks in advance). I have other times available (not on the on-line scheduler) for same day requests and emergencies- please call or text me if you need an appointment. Closed on Sundays.

Please do not book a massage if you have a contagious illness such as influenza, cold/strep or open sores. You will not be seen if ill. While it may be tempting to think a massage will help with body aches due to illness it puts other people at risk and the therapist will have to cancel other clients if she gets sick.

What forms of payment are accepted? Payment is expected at the time of service. Shimmering Palms accepts cash, Visa, MasterCard, Discover and American Express. I do not accept or bill insurance at this time. You will find that my fees ($20 Chair Massage) are lower than many copays with no limits on visits or pre-authorization paperwork.

Please show up 10 minutes early for your first appointment to fill out paperwork.

NO SHOWS and LATE ARRIVALS - Failure to cancel 24 hours prior to your scheduled appointment time will result in a 100 %  charge of the same dollar amount of the treatment originally scheduled - for example a $20 Reflexology No Show will result in a $20 No Show fee or an $100 Hot Stone Appointment No-Show will result in an $100 No Show Charge. 

 (UPDATE JUNE 2020 - 24 HOURS CANCELLATION/NO SHOW FEE WILL BE WAIVED IF YOU WAKE UP SICK WITH COVID-19 SYMPTOMS BEFORE APPOINTMENT, PLEASE STAY HOME but me know as soon as possible)

All sessions will begin on time. If you are late for the appointment the time missed will be deducted from the treatment time scheduled. If more than 15 minutes late you will be considered a No Show and the No Show fee will be assessed. Thank you for your respect and courtesy.